Answers, and a way to reach us.

How does Scholarwire get my courses?

Scholarwire for Canvas reads Canvas in this browser with the session you are already signed in to, then passes the result to the app. No password to hand over, no server in between.

Open Connect Canvas in the sidebar to set it up. It takes about a minute.

The page says it cannot find the extension.

Check it is installed and turned on in your browser's extensions page, then press I installed it on the Connect page.

Scholarwire needs a Chrome-based browser: Chrome, Edge, Brave or Arc. Safari and Firefox cannot run the extension.

Can I see the welcome tour again?

Add ?tour=1 to any page address, for example /today?tour=1. The three welcome cards open again.

How often does it sync?

In the background while the app is open, and whenever the last sync is more than half an hour old. Refresh any time from the button beside the status in the top bar.

A sync failed. What now?

Press Try again in the top bar. Most failures are Canvas signing you out, or the network dropping for a moment.

If it keeps failing, open Settings, Canvas. It lists what the last sync could not read and has a Reconnect button.

A course or an assignment is missing.

Scholarwire sees only what Canvas shows you. An unpublished course or assignment is not there to read.

Past courses are hidden by default. Show them from Courses, and add anything Canvas never had with New on the calendar.

Does it work offline?

Yes, for what is already in this browser: calendar, planner, notes, decks and quizzes. Canvas sync and AI answers need a connection, and the app says so when it drops.

Where is my data kept?

On this device, in this browser profile's storage and in the Scholarwire extension, and encrypted in your account so your other devices can open it. You sign in with Google or an email link before using Scholarwire, which means we hold the key. We do not read student data; access to keys is limited to the running service and every key read is logged.

Anyone who can use this computer account can read the local copy, so use a personal profile on a shared machine.

What leaves my device?

The text or file you give an AI feature goes to the model that answers it. Calendar sync, if you turn it on, publishes titles, dates, times, course names and locations to a private link. Signing in, which comes before anything else, sends your email address so an account can exist, and starts sync: notes, decks, quizzes and study plan, encrypted before they leave, with the key stored with your account.

Nothing else is sent on its own. The rest waits for you to press something.

How do I delete everything?

Settings, Data, Delete all local data. It clears both copies, the app's storage and the extension's. Uninstalling the extension and clearing site data does the same by hand.

Export first to keep a copy. The export holds everything, grades included.

Why does the app need an account?

Signing in comes first, with Google or an email link. It is what syncs your Canvas data, notes and study material, encrypted, to every device you sign in on, and what gives AI features their monthly credits.

The server holds your identity, plan, credits and calendar feed, never the coursework itself.

What is a credit?

One credit is one AI action: a summary, a deck, a quiz, an answer from the Tutor. Bigger actions cost a few. The cost is on the button before you press it.

Credits refresh on the same day each month. Settings, AI help shows how many are left.

Can I turn AI off completely?

Yes. One switch in Settings, AI help hides every AI feature in the app. Nothing is sent anywhere while it is off.

Will the Tutor write my essay?

No. It explains, works a parallel example, checks your reasoning, outlines and quizzes you. It will not write what you hand in.

How does the study plan decide what to schedule?

From what is due, the estimate on each one, and the hours you marked free. It lays out study blocks before the deadlines.

Change an estimate from the pill on a planner row, drag a block to move it, and press Rebuild for a fresh plan. Blocks you moved stay put.

Where do flashcards and quizzes come from?

From your notes and files. Open a note and use the study tools, or ask the Tutor to make a deck. Review is spaced repetition, so cards you find hard come back sooner.

Can I see my deadlines on my phone?

Two ways. Export an .ics file from the calendar and open it on your phone, or turn on calendar sync in Settings for a private link your phone's calendar can subscribe to.

Can I install Scholarwire like an app?

Yes. Settings, App and data has an Install button, and the browser's address bar usually offers one too. It opens in a separate window and keeps working offline.

Where are citations and the writing checks?

In your notes. Press Tools beside a note's title for the reference formatter and for the plagiarism and AI detection checks, with that note's text already in.

Can I bring a Google Doc into a note?

Yes. Open a note and press Google Drive, or use New note from Drive on the notes screen. Choose a file and its text lands in the note, with a link back to Drive.

Google Docs, Slides and Sheets work, and so do PDFs, Word files and PowerPoint files already in Drive. A Sheet arrives as its first sheet. A PDF is kept whole and opens inside the note.

The file downloads straight from Google to this device and never passes through our servers. The permission covers the files you chose and nothing else in Drive, and nothing is written back.

Is there a faster way to reach what a row can do?

Right-click a note, a study set or a course for its actions. The same list the row's menu button opens. Shift and right-click keeps the browser's own menu.

Where does a deleted note go?

To Recently deleted, where it stays for 30 days. Deleting shows an Undo for a few seconds, and after that the note is still there: Settings, Your data, Recently deleted.

The same for study sets, flashcards and quizzes. A deck keeps its cards and its review schedule, so restoring it puts back exactly what you had. Delete now removes something before the 30 days are up, and that one cannot be undone.

What does Pro change?

The AI credits, and nothing else. Free gets a small number each month, Pro many more. Every other feature is the same on both.

How do I cancel?

Settings, Account, Manage billing. Pro runs to the end of the period you paid for, then the account drops to Free. Semester, notes and decks are untouched either way.

Does my data follow me to another computer?

Only Canvas needs the extension, and only on one computer. Notes, decks, quizzes and the study plan follow you the moment you sign in on Pro or the trial. No code to enter, no separate step.

A phone or an iPad cannot run the extension. Sign in there too, and the semester appears once Canvas is connected on a computer with Chrome.

How does syncing across devices work?

It follows your account. Sign in with Google or an email link on Pro or the 14-day trial, and every device you sign in on after that stays in sync. No code, no QR, no phrase to keep.

Notes and study material are encrypted before they leave the device, with a key stored with your account so any device you sign in on can open them. That means we hold the key. We do not read student data; access to keys is limited to the running service and every key read is logged. Canvas flows one way, from the computer running the extension out to your other devices.

Settings, Devices lists your devices, renames or unlinks one, and has a switch to pause sync on this device only.

Why does it say sync is paused?

Either the trial ended and the account is on Free, which pauses sync for the account, or Sync is off for this device in Settings, Devices, which pauses it here only. Nothing is deleted. Each device keeps what it has, and sync picks up again when it resumes.

Can I use Scholarwire inside Claude or ChatGPT?

Yes, on Pro and the 14-day trial. Add it as a connector in Claude or ChatGPT's Connectors settings, sign in once, then ask what is due, what you missed, or what to do tonight, answered from your real courses. Settings, Connectors has the steps and a link to the full guide.

It can read courses, due dates, announcement excerpts, your synced syllabus and assignment readings, and one note at a time by name, plus course-level grade standing if you turn that on. It never returns a Canvas link, a file, or a per-assignment score.

It can also build a deck, quiz you on a chapter, write a study guide, or turn notes into slides, in the chat, on your Claude or ChatGPT subscription rather than a Scholarwire credit. Disconnect any time from Settings, Connectors.